Our managers believe that this is our answer to our static engagement numbers. They insist that I share it with executives, which I had already set a date for. They had conversations about the different generations and the inability to understand them and how that section is very helpful.
I am looking forward to addressing our front line employees and pointing out the differences between a highly engaged employee and those that haven't decided plus those that are disengaged. I really like the data that shows how the highly engaged employees outperform undecided by 23% and the disengaged by 28%; amazing that the undecided are actually almost as bad as the disengaged. The quotes that Mr. Clark placed in the book were right on! Each one of those brought his thoughts and research to life. Thanks for doing such a great job.